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At The Tool Locker, we believe that having the right tools and a well-organized workspace makes every bike project easier, faster, and more enjoyable. We are an independent, multi-brand specialist retailer focused on bicycle maintenance tools, workbenches, and storage solutions. Our goal is simple: to help you compare, choose, and trust the equipment you use to keep your bikes in top condition.
Since 2012, we've served home mechanics, professional shop technicians, and cycling enthusiasts from our base in Portland, Oregon. Every order is backed by our commitment to authenticity, quality, and clear support before and after you buy.
The Tool Locker is operated by Momentum Cycleworks, LLC, a privately held retail and distribution company based in Portland, Oregon. While we operate under the storefront name “The Tool Locker,” the day-to-day work of sourcing, inventory, customer service, and quality assurance is handled by the Momentum Cycleworks team.
Our operating responsibilities include:
We're not a brand-owned store; we're an independent specialist. That means we can evaluate and compare products across multiple trusted brands, and we're free to curate our selection based on what actually works in the workshop.
The Tool Locker was founded by bicycle mechanics who spent years working in professional repair shops. They noticed that while bikes themselves got plenty of attention, the tools and equipment used to maintain them were often an afterthought. Finding the right tool or a sturdy workbench meant bouncing between general hardware stores and a few limited online options. So, they built a retailer dedicated entirely to the tools of the trade.
Our team works with these products daily. We understand the nuances of torque accuracy, the sturdiness required for heavy frames, and how efficient storage can transform a cramped garage into a functional workspace. This practical knowledge shapes everything we do—from the products we stock to the guidance we offer.
We intentionally stock a focused range within each of our brands. Rather than carrying every SKU available, we select the items that are most useful for common workshop tasks, based on sales data, mechanic feedback, and brand updates. This keeps our catalog clean and helps you find the right tool more quickly. For example, you'll find not just a full lineup of repair stands from Feedback Sports, but also the specific replacement parts—like the Sport Mechanic 2.0 clamp and the A-Frame collar clamp—that you might need down the road.
Our value promise is to make specialist-grade equipment easy to choose and trust. By combining Feedback Sports, Crankbrothers, and Pedro's in one place, we let you compare alternatives side by side without wading through dozens of unrelated products. And every order is backed by clear pre-sale advice and after-sale support.
You might wonder how we manage to offer competitive pricing while carrying authentic, quality products. The answer is in our operating model:
Promotions, like our current coupon code TOOLBOX15 for 15% off eligible items, are funded from our marketing and operating budget—not by lowering product quality or substituting components. The discount comes out of the planned margin on those items, not from cutting corners.
You'll notice that discounts differ across products. That's because supplier costs, stock levels, and seasonal demand change. Products with older inventory may be offered at a deeper discount to make room for new arrivals, while new or high-demand items have less headroom. This is a normal part of retail and helps us keep our catalog fresh and relevant.
Price is important, but we never sell factory seconds, refurbished units, or gray-market goods to hit a price point. Every item is the same genuine product you'd find through the brand's legitimate supply network. A lower price here comes from our buying power and efficiency, not from accepting lower quality. You can always trust that what arrives at your door is the real deal.
Authenticity is non-negotiable. We guarantee that every item we sell is exactly what the brand manufactures and ships to its legitimate retail partners. We do not sell counterfeits, knock-offs, or re-manufactured products.
When your order arrives, please inspect the package and the product right away. If anything looks damaged or not as described, contact our support team within the published return window (30 days). If the box shows significant damage, note it with the carrier if possible—this helps expedite the resolution.
If you ever suspect that a product is not authentic, here's how to file a claim:
Our quality assurance team will review your evidence and compare it with the product's known authenticity markers. We may request additional photos or ask for a physical sample if needed. We issue a resolution within five business days of receiving all required information.
If a product is proven not authentic, we will provide a full refund of the purchase price, plus any original shipping costs, and we will pay for return shipping. We also work with the brand to investigate how the item entered our supply chain. If your claim is valid but not about authenticity—say a quality issue—we'll make it right with a full refund, replacement, or repair, depending on the situation and your preference. We resolve all authenticity and quality claims quickly and fairly.
We're here to help at every step. If you have a question about a product, an order, or a return, our customer support team is available by email at support@thetoollocker.us. For orders over $45.00, shipping is free; standard shipping is just $8.00. Returns are accepted within 30 days of delivery, and warranty follows product information and support guidance.
Ready to equip your workspace? Explore our selection of Feedback Sports repair stands and accessories, Crankbrothers pedals and tools, and Pedro's cleaning and maintenance supplies. If you're unsure what you need, just reach out—we're happy to offer guidance based on your project.
“The team at The Tool Locker really knows their stuff. I called about a repair stand clamp, and they not only helped me find the right part but also gave me tips on installation. That's service you don't see everywhere.” — A satisfied customer